Showing posts with label Remote Troubleshooting. Show all posts
Showing posts with label Remote Troubleshooting. Show all posts

Help for the Help Desk: Announcing EnCase® Remote Recovery + for Fast, Remote File Recovery

When a sales director on another continent needs a contract file un-deleted—stat!—who’s she gonna call? IT help desk. Problem is, that usually means she needs to ship her laptop to headquarters or someone from IT has to get on a plane, train, or automobile. And both of those options require taking her offline when every moment of downtime could lose her a deal.

Enter EnCase® Remote Recovery +.